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Sundae Solutions Co., Ltd. [CRM | E-Business | Technology | Innovation] Customer Relationship Management (CRM)

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ARTICLES

 

 
Date : 24 February 2020
Subject : CRM & Customer Experience
Source : Sundae Solutions (http://www.sundae.co.th)
Title : Customer Data Platform (CDP) ???????? (?????? 1)

?????????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????? Customer Data Platform (CDP) ??????????????????????

?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????? ?????????????????????????????????????????????????????????????? Customer Data Platform (CDP) ????????????????????????????????????????????????????

 

?????????????????????? "????????????"

????????????? Customer Data Platform (CDP) ??????? ????????????????? “????????????” ??????????????????????????????????????????????

 

????????? ??????????? ?????????????????????????? ??????????????????????? ??????????????????? ?????????????????? ????????? ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

 

??????????????????????????????????????????????? ???????????? ???????????????????????????????????????????????????????? Silo ????????? ??????????????????????????????????????????????????????? ?????? ??????????????????????????????????????????????????????????????????? ?

 

??????????????????????????????????????????????????????????????? ???????????????????????????????????? ???????????????????????????????????? ?????????????????????????????????????? ???? ?????????????????? ??????????? ??????????? ? ??????????????????????????????????????????????????????????????????????????????????????????????????????

 

??????????????????????????????????? ?????????????????????????????????? ?????????????????????????????????????????? ????????????????? ??? ?????????????????????????????????????????????? ???????????????????????????????????????????????????????????????

 

Insider Marketing Automation 

Customer Data Platform ????????

?????????????????????????????????????????????????????????????????????????????????????: The Customer Data Platform Institute ??????? “Customer Data Platform ??????????????????????????????????????????????????????????? ???? ???????????????????? ????????????????”

 

????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????? attribute ????????????????????????????????? 360º

????????????????? Customer Data Platform ?????????????????????????????????????????????????????????? ???????????????????????

 

  • ????????????????????????????????: ?????????????????? ???? ERP ??????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????????? ???????? ??? ?????????????????????????????????????????????????????????????????????
  • ??????????????????????????????????????????????????????????: ???????????????????????????????????????????????????????????????????????????????????????? ? ???????????????????????????????????????????????????????????????????????????????????????????????????????
  • ?????????????: ?????????????? ???????????????????????? ?????????????????????????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????????? (?????????, ?????, ???????, ????????? ... )
  • ???????????????: ??????????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????????

 

???? Customer Data Platform (CDP) ???????? (?????? 2)

 
ERP CRM Software Professional Services
° Sage CRM
° Crystal Ball: Risk Management
° ERP Solutions
° CRM Solutions
° Web Development
 
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